First training of the "MIND INCLUSION 2.0" project held in Spain!
The first training of the “MIND INCLUSION 2.0” project held in Valladolid in Spain ended on Friday.
14 educators and technician partners of the project had the opportunity to discuss and learn about the use of participatory methodologies to co-create an app to facilitate the connection of intellectual disable people with their community. The aim of this training was to acquire skills and identify the strategies to run in an effective and truly inclusive way the Local Action Groups, the special space where educators and final users will co-create the app.
The concepts and activities that the participants explored were several and very innovative. The participants developed strategies and common procedures to create and consolidate the Local Action Groups creation. They got acquainted with the concepts at the base of the project, such as agile methodology, cognitive accessibility and inclusive settings. Some design-thinking tools were introduced to support participants understanding, such as the exercise of creating “personas” or “proto-personas” to support focus on user needs, contextual factors and people’s motivations (a concrete life scenario of a third person to maintain neutrality of discussions). Some information regarding the potential difficulties for planning the participatory sessions and communication challenges that may arise with the end-users during the LAG were also shared.
The new methodologies that were created and explored during the 3 days will turn into action very soon. Besides being presented at the International Conference on Innovation, Documentation and Education (INNODOCT/19) taking place on November 2019 in Valencia, Spain, the methodologies will be soon applied in the process of co-creation of the online platform that will allow intellectual disable people to review the initiatives, events and activities of their communities.
The first training of the “MIND INCLUSION 2.0” project held in Valladolid in Spain ended on Friday.
14 educators and technician partners of the project had the opportunity to discuss and learn about the use of participatory methodologies to co-create an app to facilitate the connection of intellectual disable people with their community. The aim of this training was to acquire skills and identify the strategies to run in an effective and truly inclusive way the Local Action Groups, the special space where educators and final users will co-create the app.
The concepts and activities that the participants explored were several and very innovative. The participants developed strategies and common procedures to create and consolidate the Local Action Groups creation. They got acquainted with the concepts at the base of the project, such as agile methodology, cognitive accessibility and inclusive settings. Some design-thinking tools were introduced to support participants understanding, such as the exercise of creating “personas” or “proto-personas” to support focus on user needs, contextual factors and people’s motivations (a concrete life scenario of a third person to maintain neutrality of discussions). Some information regarding the potential difficulties for planning the participatory sessions and communication challenges that may arise with the end-users during the LAG were also shared.
The new methodologies that were created and explored during the 3 days will turn into action very soon. Besides being presented at the International Conference on Innovation, Documentation and Education (INNODOCT/19) taking place on November 2019 in Valencia, Spain, the methodologies will be soon applied in the process of co-creation of the online platform that will allow intellectual disable people to review the initiatives, events and activities of their communities.
ALLIANCE WTD IN THE EUROPEAN DEVELOPMENT DAYS 2012.BRUSSELS 16-17 October 2012
ALDA Alliance WTD, Working Together for Development, has been selected by the European Commission to be included in the next European Development Days programme. EDD 2012 will take place at the Tour & Taxis venue in Brussels, Belgium (16-17 October 2012).
ALDA will organize acreative laboratory conceived as a learning café session aiming at brainstorming and proposing recommendations integrating the contributions of experts and practitioners on the advantages of creating real synergies between LAs and CSOs in development cooperation.In order to achieve its main objective, the WTD Working Together for Development learning café is structured in a dynamic and creative way, which allows not only experts but also practitioners to have a real contribution to the formulations of recommendations. The learning café method allows having informal discussions on themes that are usually threaded in a very formal way. In this manner, WTD learning café wants to formulate recommendations responding to 6 key themes identified as the main features characterizing the joint involvement of LAs and CSOs in development cooperation processes.
For more information please contact Alfonso Aliberti, Project Manager of WTD, at alfonso.aliberti@aldaintranet.org.
ALDA Alliance WTD, Working Together for Development, has been selected by the European Commission to be included in the next European Development Days programme. EDD 2012 will take place at the Tour & Taxis venue in Brussels, Belgium (16-17 October 2012).
ALDA will organize acreative laboratory conceived as a learning café session aiming at brainstorming and proposing recommendations integrating the contributions of experts and practitioners on the advantages of creating real synergies between LAs and CSOs in development cooperation.In order to achieve its main objective, the WTD Working Together for Development learning café is structured in a dynamic and creative way, which allows not only experts but also practitioners to have a real contribution to the formulations of recommendations. The learning café method allows having informal discussions on themes that are usually threaded in a very formal way. In this manner, WTD learning café wants to formulate recommendations responding to 6 key themes identified as the main features characterizing the joint involvement of LAs and CSOs in development cooperation processes.
For more information please contact Alfonso Aliberti, Project Manager of WTD, at alfonso.aliberti@aldaintranet.org.
CIVIL TRUST BUILDING PROJECT WELCOMES CANDIDATE STATUS OF SERBIA
The partners of the Civil Trust Building project, in a press release, expressed their congratulations to the political leaders on their decision and the positive steps taken by Serbia to reach candidate status.
The European Council has granted candidate statues to Serbia at its meeting on 1-2 March
2012 which paves the way to start negotiations for EU membership.
“This positive development reaffirms the commitment of societies of the Western
Balkans to European integration in general and the prospect of European Union membership
in particular”, is written in the press release.
The partners of the Civil Trust Building project, in a press release, expressed their congratulations to the political leaders on their decision and the positive steps taken by Serbia to reach candidate status.
The European Council has granted candidate statues to Serbia at its meeting on 1-2 March
2012 which paves the way to start negotiations for EU membership.
“This positive development reaffirms the commitment of societies of the Western
Balkans to European integration in general and the prospect of European Union membership
in particular”, is written in the press release.
INTACT PROJECT: STUDENT MEETING ON EUROPEAN VALUES, ACTIVE CITIZENSHIP AND TWINNINGS IN BRINDISI (16th December 2011)
As a part of the INTACT project, funded by the Europe for Citizens Programme of the European Union, has been realized in Brindisi (Italy) an event for students of secondary schools.
The meeting, promoted by the Municipality of Brindisi with the ALDA Office cooperation in the city, the Youth Information Office and in collaboration with IPRES, took place on 16th of December in the City Hall.
During a first introductory moment the promoters presented the project and its aims and the twinning activities of the Municipality of Brindisi.
The students were then involved in a debate on active citizenship and twinnings, aimed at the identification of new needs or perceptions on those issues.
Divided into working groups, the boys discussed the issue and answered a questionnaire on European identity and the results were then presented to all participants during a plenary session.
It was possible to verify the level of knowledge of youth on twinning activities in the area and were collected moods and proposals on active citizenship, European identity and twinning programs.
The results of the plenary discussion will be shared with other partners of the INTACT project and will form an “owned” basis for all the institutions involved in the definition of new activities in international cooperation and twinning.
Download here the press clipping on the meeting
Download here a video
As a part of the INTACT project, funded by the Europe for Citizens Programme of the European Union, has been realized in Brindisi (Italy) an event for students of secondary schools.
The meeting, promoted by the Municipality of Brindisi with the ALDA Office cooperation in the city, the Youth Information Office and in collaboration with IPRES, took place on 16th of December in the City Hall.
During a first introductory moment the promoters presented the project and its aims and the twinning activities of the Municipality of Brindisi.
The students were then involved in a debate on active citizenship and twinnings, aimed at the identification of new needs or perceptions on those issues.
Divided into working groups, the boys discussed the issue and answered a questionnaire on European identity and the results were then presented to all participants during a plenary session.
It was possible to verify the level of knowledge of youth on twinning activities in the area and were collected moods and proposals on active citizenship, European identity and twinning programs.
The results of the plenary discussion will be shared with other partners of the INTACT project and will form an “owned” basis for all the institutions involved in the definition of new activities in international cooperation and twinning.
Download here the press clipping on the meeting
Download here a video
WOMEN TAKE THE FLOOR THANKS TO THE EUROPEAN CITIZENS' INITIATIVE!
ALDA is glad to share the information about the “Women for Europe and the Citizens’ Initiative”. In 2011, with the support of the European Commission and in partnership with the Konstantinos Karamanlis Institute for Democracy and the Polish Robert Schuman Foundation, the Robert Schuman Foundation has launched an awareness raising campaign amongst women in Europe. “Women for Europe and the Citizens’ Initiative” aims to raise women’s awareness of this new tool – the European Citizens’ Initiative. The partners are organising a conference on Wednesday 21st September 2011 at the European Parliament entitled “Women for Europe and the Citizens’ Initiative”.
Knowledge about the beginning and the background to the ECI, appreciating its scope, its limits and what is at stake, understanding European women’s expectations thanks to an exclusive study on key issues which affect them, debating the link between the ECI and fostering the women’s cause, notably via parity: its aim is to create real links between the European Citizens’ Initiative and parity.
More information on the project:
on the website: www.femmes-europe.eu
on Facebook : Femmes Initiative Citoyenne
on Twitter : @femmeseurope
More information on the conference on 21st September 2011
Programme of the conference
Registration form
ALDA is glad to share the information about the “Women for Europe and the Citizens’ Initiative”. In 2011, with the support of the European Commission and in partnership with the Konstantinos Karamanlis Institute for Democracy and the Polish Robert Schuman Foundation, the Robert Schuman Foundation has launched an awareness raising campaign amongst women in Europe. “Women for Europe and the Citizens’ Initiative” aims to raise women’s awareness of this new tool – the European Citizens’ Initiative. The partners are organising a conference on Wednesday 21st September 2011 at the European Parliament entitled “Women for Europe and the Citizens’ Initiative”.
Knowledge about the beginning and the background to the ECI, appreciating its scope, its limits and what is at stake, understanding European women’s expectations thanks to an exclusive study on key issues which affect them, debating the link between the ECI and fostering the women’s cause, notably via parity: its aim is to create real links between the European Citizens’ Initiative and parity.
More information on the project:
on the website: www.femmes-europe.eu
on Facebook : Femmes Initiative Citoyenne
on Twitter : @femmeseurope
More information on the conference on 21st September 2011
Programme of the conference
Registration form
CIVIL SOCIETY IN ACTION FOR PARTNERSHIP AND DIALOGUE.FIRST STEERING GROUP MEETING OF IPA2009BOSNIA PROJECT.MOSTAR, 5TH OF JULY 2011
The first Steering Group Meeting of the Project Civil Society in Action for Partnership and Dialogue was held in Mostar on 5th July and hosted by the partner organisation Local Democracy Agency Mostar. Introductory information on the project background and preparatory phase was prepared by Stanka Parac, ALDA Southeast Regional Programme Coordinator, DzenanaDedic Delegate of LDA Mostar and MajaVejzovic, LDA Mostar Project Coordinator.
Eight NGO – partner organisations included from Bosnia and Herzegovina, Croatia and Serbia were present to discuss the activity plan proposed, the contents of the local awareness raising actions, the capacity building programme envisaged in the year one and to design the thematic framework of the opening conference scheduled for the beginning of October in Tuzla considering the recent developments and surveys conducted as regards the municipal co-operation agreements with civil society organisations. The conference coordinated by the partner organisation Citizens’ Forum Tuzla will serve as the launch event of the two year project aiming to reinforce the role of civil society organisations in building partnerships with public sector with particular focus on the areas of local development strategies, antidiscrimination policies, gender equality, youth and environment protection. Further to this, the conference will help determine the modality and methods of local awareness raising actions and CSO-s capacity building in support to increased citizen participation at local level which will be organised in cities of Tuzla, Zavidovici and Prijedor during the first year of the project.
In order to achieve the objectives set with particular regard to strengthening the issue based networking at local level, it was decided to establish two working groups which will become operational after the launching conference for CSO and LA capacity building and for monitoring the adoption/implementation of the municipal co-operation agreements whose members will be proposed/recruited by the partner organisations.
Partners in the action also agreed on establishing the communication procedures and close collaboration in information dissemination through existing CSO networks. Necessary administrative decisions were adopted in order to fulfil the requirements of the contracting procedures of the action taking place in Bosnia and Herzegovina.
During the next four weeks, the project first visibility and promotion products will be designed (logo and leaflet) and the preparatory activities for the launching conference in Tuzla initiated.
Partners in the project with substantial expertise in CSO networking and promoting citizen participation: LDA Mostar, LDA Zavidovici, Citizens’ Forum Tuzla, DON Prijedor, Democratic Centre Bihac, Centre for local development Breza, LDA Osijek and LDA Subotica.
The first Steering Group Meeting of the Project Civil Society in Action for Partnership and Dialogue was held in Mostar on 5th July and hosted by the partner organisation Local Democracy Agency Mostar. Introductory information on the project background and preparatory phase was prepared by Stanka Parac, ALDA Southeast Regional Programme Coordinator, DzenanaDedic Delegate of LDA Mostar and MajaVejzovic, LDA Mostar Project Coordinator.
Eight NGO – partner organisations included from Bosnia and Herzegovina, Croatia and Serbia were present to discuss the activity plan proposed, the contents of the local awareness raising actions, the capacity building programme envisaged in the year one and to design the thematic framework of the opening conference scheduled for the beginning of October in Tuzla considering the recent developments and surveys conducted as regards the municipal co-operation agreements with civil society organisations. The conference coordinated by the partner organisation Citizens’ Forum Tuzla will serve as the launch event of the two year project aiming to reinforce the role of civil society organisations in building partnerships with public sector with particular focus on the areas of local development strategies, antidiscrimination policies, gender equality, youth and environment protection. Further to this, the conference will help determine the modality and methods of local awareness raising actions and CSO-s capacity building in support to increased citizen participation at local level which will be organised in cities of Tuzla, Zavidovici and Prijedor during the first year of the project.
In order to achieve the objectives set with particular regard to strengthening the issue based networking at local level, it was decided to establish two working groups which will become operational after the launching conference for CSO and LA capacity building and for monitoring the adoption/implementation of the municipal co-operation agreements whose members will be proposed/recruited by the partner organisations.
Partners in the action also agreed on establishing the communication procedures and close collaboration in information dissemination through existing CSO networks. Necessary administrative decisions were adopted in order to fulfil the requirements of the contracting procedures of the action taking place in Bosnia and Herzegovina.
During the next four weeks, the project first visibility and promotion products will be designed (logo and leaflet) and the preparatory activities for the launching conference in Tuzla initiated.
Partners in the project with substantial expertise in CSO networking and promoting citizen participation: LDA Mostar, LDA Zavidovici, Citizens’ Forum Tuzla, DON Prijedor, Democratic Centre Bihac, Centre for local development Breza, LDA Osijek and LDA Subotica.
SICILY STARTING POINT FOR THE DEVELOPMENT OF LOCAL GOVERNANCE IN THE MEDITERRANEAN AREA
Sicilian Region and ALDA promote the second meeting with the mayors in Sicily on “Active citizenship and participation for local governance in the Mediterranean ” (Catania 1st of July 2011, conference hall of ESA Palace, via Beato Bernardo, 5)
Following the meeting held the 19th of April 2011 in Palermo, the Sicilian Region, the Association of Local Democracy Agencies (ALDA) and several Sicilian Municipalities, have started the elaboration of a series of planning paths for the promotion of a stable partnership in the Mediterranean.
How can local governments to become positive leaders in Sicily of a new concept of local governance in the countries of the Med, which from the bottom, try to give concrete answers to the causes of migration and the problems they bring to their communities?
One possible answer to this question will try to give tomorrow in Catania the Sicily Region, in particular the Department of Foreign Affairs in Brussels, led by Dr. Francesco Attaguile, and ALDA, Association of Local Democracy Agencies, with Director Antonella Valmorbida, who organized a second meeting with the Sicilian municipalities.
Tomorrow (Friday 1st of July 2011, 10.00) at the conference hall of ESA Palace, (via Beato Bernardo, 5) will discuss the theme “Active citizenship and participation for local governance in the Mediterranean”.
The Association of Local Democracy Agencies (ALDA), in collaboration with the Sicilian Region has achieved, among other initiatives, a project for the entrepreneurial and managerial training of citizens of the Maghreb to “capitalize” their ability to develop new activities in their country of origin or to facilitate a full integration in the host countries.
In line with the “Palermo Declaration”, signed by 50 institutions representative of 20 countries in May 2010 during the conference “United by the Mediterranean” organized by the Sicilian Region, ALDA is strongly convinced of the importance of strengthening the euro-Mediterranean partnership for the promotion of human rights and participation of all citizens in the life of local communities in which they live.
Many Sicilian municipalities have joined the meeting, which aims to promote the development of synergies between the activities of ALDA, Sicily Region and Sicilian municipalities interested in promoting local governance and participation of citizens in Europe and in the Mediterranean, sharing experiences and best practices among the actors involved. The ultimate objective of the meeting is to develop local projects, within the project guidelines and funding of the European Community, as an opportunity for stable cooperation for development and peace in the Mediterranean.
Sicilian Region and ALDA promote the second meeting with the mayors in Sicily on “Active citizenship and participation for local governance in the Mediterranean ” (Catania 1st of July 2011, conference hall of ESA Palace, via Beato Bernardo, 5)
Following the meeting held the 19th of April 2011 in Palermo, the Sicilian Region, the Association of Local Democracy Agencies (ALDA) and several Sicilian Municipalities, have started the elaboration of a series of planning paths for the promotion of a stable partnership in the Mediterranean.
How can local governments to become positive leaders in Sicily of a new concept of local governance in the countries of the Med, which from the bottom, try to give concrete answers to the causes of migration and the problems they bring to their communities?
One possible answer to this question will try to give tomorrow in Catania the Sicily Region, in particular the Department of Foreign Affairs in Brussels, led by Dr. Francesco Attaguile, and ALDA, Association of Local Democracy Agencies, with Director Antonella Valmorbida, who organized a second meeting with the Sicilian municipalities.
Tomorrow (Friday 1st of July 2011, 10.00) at the conference hall of ESA Palace, (via Beato Bernardo, 5) will discuss the theme “Active citizenship and participation for local governance in the Mediterranean”.
The Association of Local Democracy Agencies (ALDA), in collaboration with the Sicilian Region has achieved, among other initiatives, a project for the entrepreneurial and managerial training of citizens of the Maghreb to “capitalize” their ability to develop new activities in their country of origin or to facilitate a full integration in the host countries.
In line with the “Palermo Declaration”, signed by 50 institutions representative of 20 countries in May 2010 during the conference “United by the Mediterranean” organized by the Sicilian Region, ALDA is strongly convinced of the importance of strengthening the euro-Mediterranean partnership for the promotion of human rights and participation of all citizens in the life of local communities in which they live.
Many Sicilian municipalities have joined the meeting, which aims to promote the development of synergies between the activities of ALDA, Sicily Region and Sicilian municipalities interested in promoting local governance and participation of citizens in Europe and in the Mediterranean, sharing experiences and best practices among the actors involved. The ultimate objective of the meeting is to develop local projects, within the project guidelines and funding of the European Community, as an opportunity for stable cooperation for development and peace in the Mediterranean.
FRENCH DELEGATION VISITS MACEDONIA WORKING ON DETAILED PLANS FOR CITIES WITH PROTECTED AREAS IN THE MACEDONIAN MUNICIPALITIES
In the framework of the component 3 regarding the protection and inventory of architectural heritage, starting from 25th June until 2nd July, the activities will continue through a study visit to Macedonia.
The French delegation from the The National Association of Towns and Regions of Art and History and tows with protected areas will spend several days working on cities and protected areas with The Association of historical and artistic cities of the Republic of Macedonia.
The two partners will prepare detailed plans for cities and protected areas in the municipalities of Veles, Kumanovo, Berovo, Stip and Kratovo. French experts will go on field and observe the conditions for the protection of architectural heritage, where they will define the priorities in this domain. The first detailed plans for protected areas will serve to plan and prepare the protection of architectural heritage at local level.
This stage of the project includes meetings with institutional representatives following the visit and conference held last February in Veles.
This visit is part of the Project for Decentralized Cooperation between Lower Normandy and Macedonia, in the component 3 – Inventory of Cultural Heritage. The project is coordinated by the Association of local democracy agencies (ALDA). For further information please consult the webpage of the Cooperation http://crbn-mk.courriers.info/ or contact Katica Janeva katica.janeva@aldaintranet.org.
In the framework of the component 3 regarding the protection and inventory of architectural heritage, starting from 25th June until 2nd July, the activities will continue through a study visit to Macedonia.
The French delegation from the The National Association of Towns and Regions of Art and History and tows with protected areas will spend several days working on cities and protected areas with The Association of historical and artistic cities of the Republic of Macedonia.
The two partners will prepare detailed plans for cities and protected areas in the municipalities of Veles, Kumanovo, Berovo, Stip and Kratovo. French experts will go on field and observe the conditions for the protection of architectural heritage, where they will define the priorities in this domain. The first detailed plans for protected areas will serve to plan and prepare the protection of architectural heritage at local level.
This stage of the project includes meetings with institutional representatives following the visit and conference held last February in Veles.
This visit is part of the Project for Decentralized Cooperation between Lower Normandy and Macedonia, in the component 3 – Inventory of Cultural Heritage. The project is coordinated by the Association of local democracy agencies (ALDA). For further information please consult the webpage of the Cooperation http://crbn-mk.courriers.info/ or contact Katica Janeva katica.janeva@aldaintranet.org.
ECONOMY AND MANAGEMENT FOR NGO. A DIPLOMA CEREMONY CLOSED THE PROJECT
Closing conference and Diploma Ceremony marked the end of year and a half long project Economy & Management for NGOs in Serbia, funded by SLOVAKIAD and realised in partnership with Education Center for Non-Profit Organization – CVNO, BanskaBystrica, Slovakia, the Faculty of Economy ”MatejBel” in BanskaBystrica and the Faculty of Economy in Nis.
The project aimed at raising the capacities of Serbian NGOs to deal with their own management and financial resources. Representatives of 10 NGOs from the southern part of Serbia took part in 6 on line courses led by the professors from the Faculty of Economy Nis: Management of NGO, Marketing of NGO, Global economy, Human resources, Finances of NGO and New trends in NGO. These on-line courses will now serve as a module for possible future accredited master’s programmes on one of the universities in Serbia.
We are also pleased to say that, through this project, LDA initiated cooperation between faculties of economy in BanskaBystrica and Nis.
Closing conference and Diploma Ceremony marked the end of year and a half long project Economy & Management for NGOs in Serbia, funded by SLOVAKIAD and realised in partnership with Education Center for Non-Profit Organization – CVNO, BanskaBystrica, Slovakia, the Faculty of Economy ”MatejBel” in BanskaBystrica and the Faculty of Economy in Nis.
The project aimed at raising the capacities of Serbian NGOs to deal with their own management and financial resources. Representatives of 10 NGOs from the southern part of Serbia took part in 6 on line courses led by the professors from the Faculty of Economy Nis: Management of NGO, Marketing of NGO, Global economy, Human resources, Finances of NGO and New trends in NGO. These on-line courses will now serve as a module for possible future accredited master’s programmes on one of the universities in Serbia.
We are also pleased to say that, through this project, LDA initiated cooperation between faculties of economy in BanskaBystrica and Nis.
“NEW CHALLENGES OF YOUTH INFORMATION” WILL BE ANALYZED IN PRILEP (MK)
Macedonian and French experts will host two day seminar on June 14 and 15 in Prilep, Macedonia. The participants and organizers will discuss the methodology, expectations and practices in youth information and policy as well as local realities and implementation. The objective of the conference is to present the model and need for youth information and exchange of experiences regarding Youth information centers in Europe and in Macedonia.
The workshops will promote youth participation and information centers (work and set up). This event will be closed with final discussions, evaluation and signing of Declaration of youth information centers in several Macedonian municipalities.
The seminar is organized by SEGA (Coalition of youth organization) from Macedonia, House of Europe – Caen with participation of Youth Information Desk – “Kiosk” from Saint-Lô from the region Lower Normandy.
This event is part of the Decentralized cooperation programme between the Region Lower Normandy and republic of Macedonia, coordinated by ALDA. For further information please contact Katica Janeva katica.janeva@aldaintranet.org or visit the webpage of the Cooperation http://crbn-mk.courriers.info/.
Macedonian and French experts will host two day seminar on June 14 and 15 in Prilep, Macedonia. The participants and organizers will discuss the methodology, expectations and practices in youth information and policy as well as local realities and implementation. The objective of the conference is to present the model and need for youth information and exchange of experiences regarding Youth information centers in Europe and in Macedonia.
The workshops will promote youth participation and information centers (work and set up). This event will be closed with final discussions, evaluation and signing of Declaration of youth information centers in several Macedonian municipalities.
The seminar is organized by SEGA (Coalition of youth organization) from Macedonia, House of Europe – Caen with participation of Youth Information Desk – “Kiosk” from Saint-Lô from the region Lower Normandy.
This event is part of the Decentralized cooperation programme between the Region Lower Normandy and republic of Macedonia, coordinated by ALDA. For further information please contact Katica Janeva katica.janeva@aldaintranet.org or visit the webpage of the Cooperation http://crbn-mk.courriers.info/.