Home / Projects

Co-creation approaches for European civil servants: educational framework - CO-CREATED

36 months (01/09/2016 - 31/08/2019)

The projet at a glance
Effective collaboration across government departments and with non-governmental actors is essential to good governance. In addition, effective collaboration with societal actors in public service delivery and policy-making can help governments improve their ability to address user needs and innovate their problem solving capacity.
Effective engagement with societal actors can help unlock societal assets, thereby easing the resource needs on governments, allow new services and new businesses to be born and help citizens to actively participate in the decisions that affect their lives.
This is the political base from which CO-CREATED project has been thought. CO-CREATED aims at equipping civil servants with the basic skills needed to implement co-creation approaches with the actors of the civil society. The project uses ICT solutions as learning innovative tools.

The main objectives of this project are:

  • To establish a framework of collaboration, both within the public sector and with external actors,
  • To bringing governments closer to citizens and businesses through advanced ICT solutions,
  • To promote integrated, co-created and inclusive service design and delivery,
  • To provide opportunities for multi-stakeholder engagement by favouring collaboration mechanisms,
  • To improve digital technologies‘ effectiveness for delivering public value and strengthening citizen trust,
  • To favour a broader participation in national and local policymaking and service delivery through new channels and modalities of communication,
  • To reinforce institutional capacities to manage and monitor projects‘ implementation,


CO-CREATED project will be executed in different steps:

1 - Bottom up co-creation setting: attitude, expectation and skills definition, 1.10.2016 – 31.08.2016

  • Research framework and questionnaire
  • Publication titled “Bottom up co-creation setting: attitude, expectation and skills needed”, in 4 languages

2 - Co-creation in the European context: Training toolkit, 1.12.2017 – 31.12.2018

  • EU Programme Interactive Dictionary (first and intermediate version)
  • Training materials on how to manage the “Volunteer” Area
  • Training materials on how to manage the “European programmes” Area
  • Production of 20 webinars.
  • Co-creation in the European context: Training toolkit

3 - Co-Created Learning Platform, 31.08.2017 – 31.08.2019

  • Co-created Learning Platform online
  • Co-created Learning APP functioning
  • Blended mobility of adult learners and Short-term joint staff training events management

4 – Dissemination, Communication and Exploitation, 1.10.2016 – 31.08.2019

  • 1st Multiplier Event: Spain, Sevilla.
  • 2nd Multiplier Event: Italy, Palermo.
  • 3rd Multiplier Event: France, Strasbourg.
  • Website and Social Network.
  • Dissemination tools
  • Networking


Lead partner: 

  • Unione Degli Assessorati Comunali Eprovincial Alle Politiche Socio Sanitarie E Del Lavoro, Palermo, Italy

Other partners:

  • Union Of Bulgarian Black Sea Local authorities Sdruzhenie, Varna, Bulgaria
  • ALDA – the European Association for Local Democracy, Strasbourg, France
  • Federacion Andaluza De Municipios Y Provincias, Sevilla, Spain


    No data available.

Subscribe Newsletter:

Subscribe to ALDA monthly newsletter, available in five languages - English, French, Italian, Serbian, and Russian

Office in Strasbourg

Council of Europe
1, avenue de l'Europe 
F-67075 Strasbourg - France

Phone: +33 3 90 21 45 93
Fax: +33 3 90 21 55 17
General contact:

Office in Brussels

Rue Belliard 20
Bruxelles 1040
Public transportation: Metro, stop "Arts-Loi", lines 1, 2, 5, 6

Phone: +32 (0)2 430 24 08

Office in Vicenza

Viale Milano 36
36100 Vicenza - Italy

Phone: +39 04 44 54 01 46
Fax: +39 04 44 23 10 43
Mail :



Office in Skopje

Bld. Partizanski odredi 43B/1-5
1000 Skopje, Macedonia

Phone: +389 (0) 2 6091 060

Office in Subotica

Trg Cara Jovana Nenada 15
SRB-24000 Subotica - Serbia 

Phone: +381 24 554 587
Fax: +381 24 554 587