MIICT
ICT Enabled Public Services for Migration
Timespan Countries involved
| 11/2018 10/2021 | Austria, Belgium, Bulgaria, Cyprus, Finland, France, Greece, Italy, North Macedonia, Spain, United Kingdom |
Funded by SDGs
| Horizon 2020 Programme | 10, 17 |
At a glance
Efficient management of migrant integration requires a clear understanding of migrants' personal and family situation, including their legal status, origin, cultural background, skills, language skills, health information, etc. Once such information is available to public authorities, it can improve societal outcomes to the benefit of both host countries and migrants.
The project is conceived with the goal of designing, developing, and deploying tools that address the challenge of migrant integration. This will be possible through the co-creation of improved ICT-enabled services with the help of migrants/refugees, public sector services, NGOs, and other interest groups.
What concrete actions will be developed under this project? To better address the requirements of migrants and refugees, the project plans to improve and customise the interfaces used to access key public services, by developing a database system named “IMMERSE” (Integration of Migrants MatchER SErvice). IMMERSE will capture the specific socio-cultural, economic and legal contexts of migrants that is shared with public authorities.
Objectives
• Co-design ICTs to assist in the integration of refugee and migrant populations through the provision of customised access to key public services;
• Develop an adaptive ‘plug-and-play’ integration framework for the incorporation of new ICTs into existing public service infrastructure;
• Improve migrant integration management by providing a job and skills matching decision support tool – IMMERSE;
• Produce a repeatable and proven open consolidated methodology for co-designing ICTs for public sector service transformation;
• Integrate, demonstrate and rigorously test several co-designed ICTs that streamline access to public services and ease the integration of refugee communities.
Project news
Documents
MIICT
Timespan Countries involved
| 11/2018 10/2021 | Austria, Belgium, Bulgaria, Cyprus, Finland, France, Greece, Italy, North Macedonia, Spain, United Kingdom |
Founded by SDGs
| Horizon 2020 Programme | 10, 17 |
At a glance
Efficient management of migrant integration requires a clear understanding of migrants' personal and family situation, including their legal status, origin, cultural background, skills, language skills, health information, etc. Once such information is available to public authorities, it can improve societal outcomes to the benefit of both host countries and migrants.
The project is conceived with the goal of designing, developing, and deploying tools that address the challenge of migrant integration. This will be possible through the co-creation of improved ICT-enabled services with the help of migrants/refugees, public sector services, NGOs, and other interest groups.
What concrete actions will be developed under this project? To better address the requirements of migrants and refugees, the project plans to improve and customise the interfaces used to access key public services, by developing a database system named “IMMERSE” (Integration of Migrants MatchER SErvice). IMMERSE will capture the specific socio-cultural, economic and legal contexts of migrants that is shared with public authorities.
Objectives
• Co-design ICTs to assist in the integration of refugee and migrant populations through the provision of customised access to key public services;
• Develop an adaptive ‘plug-and-play’ integration framework for the incorporation of new ICTs into existing public service infrastructure;
• Improve migrant integration management by providing a job and skills matching decision support tool – IMMERSE;
• Produce a repeatable and proven open consolidated methodology for co-designing ICTs for public sector service transformation;
• Integrate, demonstrate and rigorously test several co-designed ICTs that streamline access to public services and ease the integration of refugee communities.